Shipping & payment
Shipping
Czech Republic (CZ)
| Home delivery | 5.31 € |
| Zásilkovna pickup point (write the pickup point address into the order note) | 3.67 € |
Austria (AT)
| Home delivery | 10.71 € |
Germany (DE)
| Home delivery | 8.24 € |
Poland + Slovakia (SK, PL)
| Home delivery | 6.59 € |
Rest of EU + UK (NL, LU, CH, FR, GB, BE, DK, SE, FI, NO, HU, SI, HR, IT, RO, UA, LT, MD, RS, BA, BY, LV, EE)
| Home delivery | 11.54 € |
Personal pickup in Pilsen (time by phone or e-mail) – free.
Other countries: write to us at info@flsbattlebots.cz.
Payment
Bank transfer – Pay directly to our bank account and use the order number as the payment reference. The order is processed and dispatched once the payment has been credited to our account.
You will receive the bank details and a QR code for payment by e-mail right after placing the order; the order is dispatched once the payment arrives.
Bank account: 364276606/0300 (Československá obchodní banka, a. s.)
IBAN: CZ4303000000000364276606 · BIC: CEKOCZPP
Cash on delivery – You pay when you collect the parcel. There is no surcharge for cash on delivery. (only for delivery to: Czech Republic, Slovakia)
Cash on personal pickup – You pay in cash when you collect the goods in Plzeň. (only with the personal pickup in Plzeň)
Returns & complaints
See Complaints and Returns and the Terms and Conditions.
Frequently asked questions
How long does shipping take from FLS Battlebots?
The FLS Battlebots e-shop dispatches orders within 1–2 working days after the payment has been credited to its bank account. Pickup in Pilsen is free, by arrangement by phone or e-mail.
How much does shipping to Germany cost?
Home delivery from the FLS Battlebots e-shop to Germany costs CZK 200 (about €8.24). Delivery to Austria costs CZK 260, and to the rest of the EU and the UK CZK 280.
Can I send my order to a Zásilkovna pickup point?
Yes. Within the Czech Republic, FLS Battlebots ships to Zásilkovna pickup points for CZK 89; write the pickup point address in the order note. Home delivery in the Czech Republic costs CZK 129.
Which countries does FLS Battlebots ship to?
FLS Battlebots ships to the Czech Republic, Slovakia, Poland, Germany, Austria and most other EU countries, plus the UK, Switzerland, Norway and several other European countries. For anywhere else, write to info@flsbattlebots.cz.
When is my FLS Battlebots order sent after I pay?
FLS Battlebots processes and ships an order only after the bank transfer has been credited to its account. Use the order number as the payment reference; the bank details and a payment QR code are e-mailed right after ordering.